What are they up to now? In yet another bid to save more money, Ryanair are trying to reduce the amount of luggage passengers check in. They say that passengers with checked-in baggage may be asked to pay a fee for each checked-in bag to reflect the cost of providing check-in and baggage handling services. Ryanair boss Michael O’Leary said that he hoped to introduce charges of up to £50 a bag next year, with a view to phasing out hold luggage. “The purpose is not to make money from checked-in luggage – the purpose is to get rid of it altogether.” In future, he said he wanted passengers to print out boarding passes when they booked tickets on the internet, allowing them to go directly to their departure gate on arrival at the airport.
So, be warned, you are encouraged to carry your luggage with you and will be forced to pay an excess luggage charge of £4.50 per kilo above the new checked in limit of 15kg. From July 2004, Ryanair have made changes to the amount of luggage that can be a) checked in; b) carried on to the plane and c) increased the excess luggage charge, as follows:
· Increase in the personal ‘carry on’ baggage limit from 7kgs to 10 kgs per passenger (will there really be enough room for ever passenger’s 7kg bag? I doubt it somehow.)
- Reduction in the personal ‘checked in’ baggage limit from 20 kgs to 15 kgs
- Increase in the charge for excess baggage from £4.00 to £4.50 per kilo.
Ryanair has sacked two of its workers who sat in an overcrowded plane’s toilets for a flight from Spain because there were no other seats. The captain of the packed flight from Girona, near Barcelona, to Dublin Airport resigned after he gave the two cabin crew permission. “This is the first such incident of staff travelling on an already full aircraft in the 20 year history of Ryanair,” the company said in a statement.
And more legal spats: after legal disagreements between Ryanair and BBA who operate Stansted airport on fuel charges at Stansted, Ryanair have announced that they will invest USD$240 million to expand its second British base at London Luton. Ryanair accused BAA of overcharging on a fuel levy introduced in 1991 to pay for a GBP£12 million (USD$22.1 million) fuel hydrant system, saying the airport operator had recovered more than GBP£34 million (USD$62.7 million) in 14 years. “There is going to be the mother and father of all wars,” Chief Exec Michael O’Leary told reporters in London. “We are not prepared to be robbed at Stansted. It is a low-cost airport with a high-cost fuel-levy scam going on.” BAA said it was planning to sue Ryanair for GBP£1 million (USD$1.85 million) in landing fees which it said the carrier was refusing to pay in response to the fuel-levy dispute.
Our friends Ryanair have been criticised by the UK advertising watchdog for using the term ‘giveaway’ in an advert. The advert stated a ‘one million flight giveaway’ as long as customers paid taxes, fees and airport charges. The British Advertising Standards Authority (ASA) said the advert which ran in the Daily Mirror newspaper was “ambiguous”. “If something is being described as a giveaway”. consumers shouldn’t have to spend a penny,” an ASA spokeswoman said. However, Ryanair argued that the term “giveaway” meant “to denote or bestow as a gift or prize” or “to sell very cheaply”. This is not the first time Ryanair has got into trouble with the ASA. In Feb 2004, the airline was deemed to have used offensive language in an advert – just before bonfire night in November, they had an ad depicting fireworks with the headline “Fawking great offers.” The ASA received 47 complaints from the public on the grounds that the wording was too suggestive.