Ryanair has been fined £24,000 by a court for misleading customers over fares on its website and pressure is being placed on all airlines to give an all inclusive price. Despite this, Ryanair has said that it will continue to go against advertising authorities which insist the airline include taxes and charges when emailing customers with its latest offers. Ryanair is resisting a ruling by the Advertising Standards Authority in Ireland (ASAI) which upheld a complaint from ferry companies that Ryanair emails to subscribers failed to include taxes and charges. The matter was heard by the ASAI because the emails originated in Ireland. Ryanair was ordered to include all costs in its emails, a ruling welcomed by the ferry companies, 15 of which formed the 'Sail and Drive Campaign' which aimed to end what it claimed were misleading pricing policies from airlines. A spokesman for Ryanair defended its stance: “We have not had a single complaint from passengers, it is just a few ferry companies having a moan. These emails are not adverts, they are private correspondence with passengers and we will sue the ASAI for a breach of privacy if they persist with this matter.” Ferry companies have pledged to continue their battle against tax-exclusive fares. Hoverspeed managing director Geoffrey Ede said: “It's about time the relevant authorities took action to compel these so-called low-cost airlines to advertise the real price of travel.”
On another matter, Ryanair was recently found guilty in Chelmsford Crown Court of six breaches of the Consumer Protection Act over the price of flights advertised on its website. On six occasions, Ryanair had failed to state that prices excluded taxes and charges and was fined £24,000. However, the court ruled that the airline was not misleading customers by putting a net fare on its home page, provided it made clear charges would be added. In response, Ryanair said it welcomed the ruling. “This dates back to 2003 and for the past two years we have stated that fares exclude taxes and charges. This is a vindication of our policy,” said a spokesman.
A little while ago, we reported on a website set up to help pilots working for the Irish budget airline exchange information about their working conditions. Ryanair has now launched legal proceedings over a campaign of “harassment and intimidation” of its pilots. The British Airline Pilots Association (Balpa) said the legal action was “extraordinary” and was aimed at forcing it and the Irish Airline Pilots Association to divulge the names of pilots who had sent comments to the website. Ryanair told its Dublin-based pilots in 2004 that if they do not sign new contracts tying them to the company for five years, they will not be given training on the airline's new fleet and could lose their jobs. Pilots were also told that they would have to repay the full €15,000 cost of training if they leave the airline before the five years has expired. Ryanair is planning to replace ten Boeing 737-200s, based in Ireland, with the larger and more fuel-efficient 737-800 by the end of 2005 and more than 90 pilots in Dublin require retraining.
 
                 
  The killing is over on Ambon, the hub of the Moluccas, or Spice
 Islands, in Indonesia. There is an invisible line drawn between the
 Christian and Muslim sectors in the City – it is still dangerous to
 stop on the wrong side. The burnt out churches, houses and even
 university buildings are reminders of the carnage that occurred a
 short while ago, when Ambon was likened to Beirut at its worst.
 “So it was a religious war?” I enquire. “Not really,
 more the result of political manoeuvrings. Now we have peace and
 democracy, but no jobs, clean streets or reliable infrastructure,
 the opposite of neighbouring Singapore.” Almost incredibly,
 fair and trouble-free elections had just been completed, much to
 the surprise of the incumbent president, who refused to accept
 defeat. “I would rather be in the hands of the Chinese army
 than the Indonesian”, a French photo-journalist told us later,
 after describing how he had to injure himself to persuade the
 Chinese soldiers to release him. “You won't be killed or
 “disappear” in their custody.”
 The killing is over on Ambon, the hub of the Moluccas, or Spice
 Islands, in Indonesia. There is an invisible line drawn between the
 Christian and Muslim sectors in the City – it is still dangerous to
 stop on the wrong side. The burnt out churches, houses and even
 university buildings are reminders of the carnage that occurred a
 short while ago, when Ambon was likened to Beirut at its worst.
 “So it was a religious war?” I enquire. “Not really,
 more the result of political manoeuvrings. Now we have peace and
 democracy, but no jobs, clean streets or reliable infrastructure,
 the opposite of neighbouring Singapore.” Almost incredibly,
 fair and trouble-free elections had just been completed, much to
 the surprise of the incumbent president, who refused to accept
 defeat. “I would rather be in the hands of the Chinese army
 than the Indonesian”, a French photo-journalist told us later,
 after describing how he had to injure himself to persuade the
 Chinese soldiers to release him. “You won't be killed or
 “disappear” in their custody.”
  With two friends I drove across the spine of Ambon to Hila, an old
 village overlooking the much larger island of Ceram, passing
 countless cloves and nutmegs drying in the sun on the roadside. It
 was hard to believe that centuries ago such spices were valued more
 highly than gold, with the result that the islands were a
 battle-ground for the colonial powers, ending when we swapped our
 land there for New York, after smuggling out seedlings to establish
 plantations in India! We hiked up a steep trail, through spice
 plantations, to a ridge with a spectacular view over the partially
 forested hillsides. Here we strove to observe two species of
 parrots endemic to these islands, which we could hear but not see.
 We returned early the following morning and were rewarded by the
 sight of the electric Moluccan Red Lory and the “poorly
 known”, to quote the bird book, but well-named Drab
 Honeyeater. On the drive back to the airport, we stopped to chat
 and photo the friendly locals, many of whom were Muslims.
 With two friends I drove across the spine of Ambon to Hila, an old
 village overlooking the much larger island of Ceram, passing
 countless cloves and nutmegs drying in the sun on the roadside. It
 was hard to believe that centuries ago such spices were valued more
 highly than gold, with the result that the islands were a
 battle-ground for the colonial powers, ending when we swapped our
 land there for New York, after smuggling out seedlings to establish
 plantations in India! We hiked up a steep trail, through spice
 plantations, to a ridge with a spectacular view over the partially
 forested hillsides. Here we strove to observe two species of
 parrots endemic to these islands, which we could hear but not see.
 We returned early the following morning and were rewarded by the
 sight of the electric Moluccan Red Lory and the “poorly
 known”, to quote the bird book, but well-named Drab
 Honeyeater. On the drive back to the airport, we stopped to chat
 and photo the friendly locals, many of whom were Muslims.
  The main reason for going to Ambon was to take a flight to the
 rarely visited Tanimbar Islands, some two hours east of Ambon. The
 only flights were with Merpati, whose slogan “Get the
 feeling” aptly described schedules in these parts as feelings
 were all you could rely on, with nobody outside their office in
 Ambon knowing when such flights would occur. Fortunately, we were
 able to fly to Saumlaki on Yamdena, the main island of the
 Tanimbars, on the desired day, a most uncomfortable experience in
 an ancient 22-seater. We then discovered that we could not fly to
 the relatively close Kai Islands as we wanted, flights having been
 suspended, and the flight we had “booked” back to Ambon
 did not run that day. As the previous day was full, we got a
 booking for the day after, but no tickets as the agent had gone to
 the airport to investigate why the plane had returned. The answer
 was that the pilot had felt ill and so decided to come back to
 Saumlaki, apparently not trusting his co-pilot to take-over.
 The main reason for going to Ambon was to take a flight to the
 rarely visited Tanimbar Islands, some two hours east of Ambon. The
 only flights were with Merpati, whose slogan “Get the
 feeling” aptly described schedules in these parts as feelings
 were all you could rely on, with nobody outside their office in
 Ambon knowing when such flights would occur. Fortunately, we were
 able to fly to Saumlaki on Yamdena, the main island of the
 Tanimbars, on the desired day, a most uncomfortable experience in
 an ancient 22-seater. We then discovered that we could not fly to
 the relatively close Kai Islands as we wanted, flights having been
 suspended, and the flight we had “booked” back to Ambon
 did not run that day. As the previous day was full, we got a
 booking for the day after, but no tickets as the agent had gone to
 the airport to investigate why the plane had returned. The answer
 was that the pilot had felt ill and so decided to come back to
 Saumlaki, apparently not trusting his co-pilot to take-over.
  The Tanimbars are at almost the south-eastern extremity of the 5000
 km long Indonesian Archipelago, only 150 km from the coast of
 Australia. Unlike most of the country, the population is
 predominantly Christian. At the Harapan Indah, the only hotel in
 town, we arranged to stay at the owners' farm 21 km along the
 island's only road, so that we had ready access to the native
 forest. By the time we reached the farm, after supplies had been
 purchased, including a crate of beer, it was raining – the first
 time for 4 months so it was said. We had come here to try to see
 the 20 or more special birds endemic to these parts, a surprisingly
 high number for such a relatively small area. When the rain
 stopped, we set forth, amongst much bird activity, but were
 disappointed to find the extensive forest reported to be present by
 the last person we knew to have visited, some 10 years ago, had
 gone and only patches of logged forest remained.
 The Tanimbars are at almost the south-eastern extremity of the 5000
 km long Indonesian Archipelago, only 150 km from the coast of
 Australia. Unlike most of the country, the population is
 predominantly Christian. At the Harapan Indah, the only hotel in
 town, we arranged to stay at the owners' farm 21 km along the
 island's only road, so that we had ready access to the native
 forest. By the time we reached the farm, after supplies had been
 purchased, including a crate of beer, it was raining – the first
 time for 4 months so it was said. We had come here to try to see
 the 20 or more special birds endemic to these parts, a surprisingly
 high number for such a relatively small area. When the rain
 stopped, we set forth, amongst much bird activity, but were
 disappointed to find the extensive forest reported to be present by
 the last person we knew to have visited, some 10 years ago, had
 gone and only patches of logged forest remained.  However, over the
 next 4 days we saw all the specialities, including 2 parrots, 2
 thrushes and 5 flycatchers, apart from the Tanimbar Scrubfowl,
 sadly scarce or elusive due to hunting, and the Pied Bronze Cuckoo.
 Strangely, I had recorded the song of the cuckoo on the first
 afternoon, but never heard it again. According to the book, it
 parasitizes the endemic Rufous sided Gerygone, but the only bird to
 react to the playback of its song, on several occasions, was the
 Wallacean Whistler – indicating that this species is the main host
 for the cuckoo's eggs.
However, over the
 next 4 days we saw all the specialities, including 2 parrots, 2
 thrushes and 5 flycatchers, apart from the Tanimbar Scrubfowl,
 sadly scarce or elusive due to hunting, and the Pied Bronze Cuckoo.
 Strangely, I had recorded the song of the cuckoo on the first
 afternoon, but never heard it again. According to the book, it
 parasitizes the endemic Rufous sided Gerygone, but the only bird to
 react to the playback of its song, on several occasions, was the
 Wallacean Whistler – indicating that this species is the main host
 for the cuckoo's eggs.
  On the last afternoon, we visited the old village of Turgham. We
 started at the mayor's house, where a meeting of the village
 elders was in progress. After mutual greetings, we signed the
 visitors book, noting that all previous visitors of the last 2-3
 years looked to be either Indonesians or Australians, the latter
 associated with the annual Darwin to Saumlaki boat race apparently.
 At a wood-carver's house we bought a number of carvings from
 the selection on offer by several local artists – good quality and
 value. We were invited to drink a glass of Soli, local spirit
 distilled from palm wine- highly alcoholic and surprisingly smooth.
 Returning to the Harapan Indah in Saumlaki, we enjoyed the
 air-conditioning, until ended by a power cut, and were amused to
 observe the staff ironing banknotes flat, perhaps to facilitate
 storage as even the smallest item can require a large number of
 notes, the exchange rate being 16, 000 Rupiah to the pound. The
 trappings of civilisation are a bit thin on the ground here: no
 mobile phone cover, internet access or shopping malls. Predictably,
 our flight was delayed by late arrival of the plane but this gave
 us chance to study the profusion of Oriental Plovers and Little
 Curlews on the runway – two species rarely encountered away from
 their wintering grounds in northern Australia. It was a shame we
 could not fly to Kai but we all agreed this last minute extension
 to our eastern Indonesia trip had been a highly rewarding and
 pleasant experience.
 On the last afternoon, we visited the old village of Turgham. We
 started at the mayor's house, where a meeting of the village
 elders was in progress. After mutual greetings, we signed the
 visitors book, noting that all previous visitors of the last 2-3
 years looked to be either Indonesians or Australians, the latter
 associated with the annual Darwin to Saumlaki boat race apparently.
 At a wood-carver's house we bought a number of carvings from
 the selection on offer by several local artists – good quality and
 value. We were invited to drink a glass of Soli, local spirit
 distilled from palm wine- highly alcoholic and surprisingly smooth.
 Returning to the Harapan Indah in Saumlaki, we enjoyed the
 air-conditioning, until ended by a power cut, and were amused to
 observe the staff ironing banknotes flat, perhaps to facilitate
 storage as even the smallest item can require a large number of
 notes, the exchange rate being 16, 000 Rupiah to the pound. The
 trappings of civilisation are a bit thin on the ground here: no
 mobile phone cover, internet access or shopping malls. Predictably,
 our flight was delayed by late arrival of the plane but this gave
 us chance to study the profusion of Oriental Plovers and Little
 Curlews on the runway – two species rarely encountered away from
 their wintering grounds in northern Australia. It was a shame we
 could not fly to Kai but we all agreed this last minute extension
 to our eastern Indonesia trip had been a highly rewarding and
 pleasant experience.
  
 
 The majestic peaks of Mount Ararat provide a stunning
 backdrop to Yerevan. The monastery of Khor-Virab and the ruins of
 the ancient city of Dvin (dating back to the second century BC) are
 located in the mid-distance Aerial view of Yerevan, capital of
 Armenia Statue of Komitas, one of Armenia's most loved
 composers, outside the Komitas Conservatory. Apart from writing
 many original composition, Komitas travelled the country noting
 down folk songs for posterity Yerevan, which is nestled in the
 shadow of the snow-capped heights of the majestic mount Ararat,
 where the Biblical Noah's Ark first landed escaping the Great
 Flood, is the capital city of Armenia. With a population numbering
 over 1.2 million, Yerevan is a bustling city. The central plaza,
 Republic Square, is designed in the Armenian national style and
 houses the Government House, the Cabinet and other governmental
 offices as well as the Erebuni and Armenia hotels.
The majestic peaks of Mount Ararat provide a stunning
 backdrop to Yerevan. The monastery of Khor-Virab and the ruins of
 the ancient city of Dvin (dating back to the second century BC) are
 located in the mid-distance Aerial view of Yerevan, capital of
 Armenia Statue of Komitas, one of Armenia's most loved
 composers, outside the Komitas Conservatory. Apart from writing
 many original composition, Komitas travelled the country noting
 down folk songs for posterity Yerevan, which is nestled in the
 shadow of the snow-capped heights of the majestic mount Ararat,
 where the Biblical Noah's Ark first landed escaping the Great
 Flood, is the capital city of Armenia. With a population numbering
 over 1.2 million, Yerevan is a bustling city. The central plaza,
 Republic Square, is designed in the Armenian national style and
 houses the Government House, the Cabinet and other governmental
 offices as well as the Erebuni and Armenia hotels.
  Yerevan, the ancient capital of Armenia, extends you a
 warm and friendly welcome. It is one of the oldest cities in the
 world. The earliest recorded settlement there dates back to 782 BC.
 King Argishty I founded a fortress city in the north-eastern part
 of present-day Yerevan, with the following cuneiform inscription,
 “With the majesty of God Khald, Argishty, son of Menua, built
 up this inaccessible castle and named it Erebuni…” You can
 still see relics from this part of our history at the Erebuni
 Museum in Yerevan.
Yerevan, the ancient capital of Armenia, extends you a
 warm and friendly welcome. It is one of the oldest cities in the
 world. The earliest recorded settlement there dates back to 782 BC.
 King Argishty I founded a fortress city in the north-eastern part
 of present-day Yerevan, with the following cuneiform inscription,
 “With the majesty of God Khald, Argishty, son of Menua, built
 up this inaccessible castle and named it Erebuni…” You can
 still see relics from this part of our history at the Erebuni
 Museum in Yerevan.
  As you explore the many interesting sights in Yerevan, you will
 learn about the culture and history of one of the world's
 oldest nations.
 As you explore the many interesting sights in Yerevan, you will
 learn about the culture and history of one of the world's
 oldest nations.
  Becky introduces me to my host, Mr Sijaona. He is a
 small wiry man with a purposeful stride. He welcomes me into his
 house. I gaze around at the crumbling walls and the total lack of
 comfort. But then he says in halting English that his other house
 is better, (two wives, therefore two houses) – so I pick up my
 suitcase and follow him down the dusty street.
Becky introduces me to my host, Mr Sijaona. He is a
 small wiry man with a purposeful stride. He welcomes me into his
 house. I gaze around at the crumbling walls and the total lack of
 comfort. But then he says in halting English that his other house
 is better, (two wives, therefore two houses) – so I pick up my
 suitcase and follow him down the dusty street.
  We are sorry to say that Mac is not very well, but he is still
 e-mailing strong and recently sent the Beetle a collection of
 travel reminiscences about Australia, camels which takes us to
 India and then back to Australia.
 We are sorry to say that Mac is not very well, but he is still
 e-mailing strong and recently sent the Beetle a collection of
 travel reminiscences about Australia, camels which takes us to
 India and then back to Australia.
 