Globetrotters should be extra careful when booking flights with travel agents in the UK. High street budget travel agents, Trailfinders are, like most other companies, happy to sell you a ticket for any destination in the world and try to get you to cough up for their in-house insurance at the same time. They of course earn commission on this.

This Globetrotter booked a ticket through Trailfinders to Bali. I booked it well before the Bali incident and am due to fly to Bali at Easter. I was offered insurance, which I declined as I have my own. At a recent London travel show I enquired about the two different Trailfinder policies on offer, one annual and one single trip.

When I rang to ask to book the Trailfinder insurance a couple of weeks later, I was told that Trailfinders would not insure trips to Bali or any part of Indonesia. Whilst I totally understand the reasoning behind this, Trailfinders should not be offering insurance over the phone and at Travel shows and then reneging when people try to book it.

After the Bali bomb many companies in the travel trade took the step of contacting clients with existing reservations to Bali offering them money back or a change of destination. Trailfinders did not do this and now as time for final payment looms, the horrible truth of the situation is becoming apparent to UK travellers.