While on holiday in Cape Town, South Africa, Jeanett Andrea Soderstrom was assured by operators of the benefits of taking a township tour. Unable to pin-down specific data, on returning to home she decided to research the claims as part of a Responsible Tourism Management MSc.
Her results are a worry to anyone who considers ethical travel an integral part of holiday planning. Interviewing operators and inhabitants, Soderstrom found that while operators were well meaning, evidence for a positive impact of their tours was difficult to find. Shockingly, none of the inhabitants she interviewed said they benefitted economically from the tours themselves, only receiving occasional donations from tourists themselves.
Soderstrom concluded that in their current form these tours hindered both economic and social empowerment, but believes with better regulation and awareness this could be reversed.

