Be warned – if you are planning on flying with
Ghana Airways, be warned. Ghana Airways allegedly has
something of a reputation for overbooking and not refunding
money for seats that are not ultimately available.

Questions were asked in the Ghanaian Parliament about
overbooking of seats on Ghana Airways. It was said that
whereas overbooking is a normal practice in the airline
business to allow for no shows, over sale was an illegal
practice employed by travel agents to extract money from
customers and inconvenience them in the process – and
that there is a difference between over booking and
deliberate over-sale of non existent seats

It was explained that in the case of overbooking, the
ticket was usually not confirmed so the customer was aware
that there were chances of him/her not getting a seat, but
with over-sale the Travel Agent usually assured the
customer of a seat without consulting the airline.

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